Privacy
Who We Are
Channel Street Books is an imprint of Mirror Lake Media LLC. When this policy refers to “we,” “us,” or “Channel Street Books,” it means Mirror Lake Media LLC and its Channel Street Books imprint.
Channel Street Books
224 W 35th St, Ste 500 #750
New York, NY 10001
What This Policy Covers
This Privacy Policy describes how we collect, use, and protect your personal information when you visit channelstreetbooks.com (our “Website”), subscribe to our email communications, purchase our books or other products, or otherwise interact with us online.
What Information We Collect
Information You Provide Directly
When you interact with us, you may choose to provide personal information, including:
Email subscribers. When you sign up for our mailing list or newsletter, we collect your email address and any other information you voluntarily provide (such as your name or reading preferences).
Purchases. If you purchase books or other products through our Website, we may collect your name, email address, billing and shipping address, and payment information. Payment processing is handled by third-party payment processors; we do not store your full credit card number.
Contact and submissions. When you contact us by email or through our Website, we collect the information you include in your message.
Information Collected Automatically
When you visit our Website, certain information is collected automatically through cookies and similar technologies:
Analytics. We use third-party analytics services (such as Google Analytics) to understand how visitors use our Website. These services may process information such as your IP address, pseudonymous identifiers, browser type, operating system, referring URL, pages visited, and time spent on pages. Some of this information may qualify as personal information under applicable law. We use analytics reports to understand Website use and do not use analytics to identify visitors by name.
Cookies. Our Website uses essential cookies for basic functionality and, with your choice, optional analytics cookies to understand Website use. You can accept, reject, or customize optional cookies through the consent controls and manage cookies through your browser settings. Disabling essential cookies may limit certain Website features.
Server logs. Our web hosting provider automatically records standard server log information, including your IP address, browser type, and the pages you access.
How We Use Your Information
We use the information we collect for the following purposes:
To send you email communications you have subscribed to, such as newsletters, new release announcements, and author updates.
To process and fulfill orders for books and other products.
To respond to your inquiries and correspondence.
To understand how visitors use our Website so we can improve it.
To comply with legal obligations and protect our rights.
We do not use your personal information for targeted advertising, behavioral profiling, or automated decision-making.
Email Communications
We manage subscriber records through our WordPress installation and use WP Mail SMTP and our hosting email infrastructure to deliver subscriber and transactional emails, including newsletters, new release announcements, order confirmations, and account notifications.
Every marketing email we send includes an unsubscribe link. You may opt out of our subscriber communications at any time by clicking that link or by contacting us directly. We will process your request promptly. Opting out of marketing emails does not affect transactional emails related to orders or account activity.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with the following categories of service providers who assist us in operating our business:
Email delivery and hosting providers to store subscriber records and deliver newsletters, subscriber communications, order confirmations, account notifications, and other operational messages.
Analytics provider (currently Google Analytics) to help us understand Website traffic.
Payment processor to handle transactions if you purchase from us directly.
Web hosting provider to operate our Website.
These providers process information under their own terms and privacy commitments and, where applicable, our service agreements.
We may also disclose your information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with legal process, protect our rights, or ensure the safety of any person.
Third-Party Retailers and Platforms
Our books are available through third-party retailers and platforms, including Amazon, Barnes & Noble, and others. When you purchase our books through these platforms, your transaction is governed by that platform’s own privacy policy — not ours. We do not receive your payment information from these retailers, though we may receive aggregate sales data.
Data Retention
We retain personal information according to its purpose. Subscriber records remain active while you are subscribed. After an unsubscribe request, we remove the address from our active subscriber records.
Contact, submission, and review-copy records are retained only as long as reasonably needed to respond, administer the request, maintain appropriate business records, or meet legal obligations. Order and transaction records may be retained for accounting, tax, fraud-prevention, dispute, and other legal purposes.
Analytics information and security or server logs are retained according to the configured settings of the relevant provider. Residual copies may remain in routine backups until those backups cycle out under ordinary retention schedules.
Your Rights and Choices
Depending on where you reside, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain uses.
To exercise any of these rights, please contact us at privacy@channelstreetbooks.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may ask you to verify your identity before processing your request.
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect and how we use it, to request deletion of your personal information, and to opt out of the sale of personal information. We do not sell personal information.
Residents of other U.S. states with privacy laws: If you reside in a state with a comprehensive consumer privacy law (such as Virginia, Colorado, Connecticut, or others), you may have similar rights. Contact us using the information above to submit a request.
Children’s Privacy
Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 16 has provided personal information to us, please contact us at privacy@channelstreetbooks.com.
Security
We use reasonable administrative, technical, and organizational measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Visitors
Our Website is operated from the United States. If you visit from outside the U.S., please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Website, you consent to this transfer.
Links to Other Websites
Our Website may contain links to third-party websites, including retailers, social media platforms, and other resources. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our Website with a revised effective date. Your continued use of our Website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Channel Street Books
224 W 35th St, Ste 500 #750
New York, NY 10001